Frequently Asked Questions (FAQs)

Direct Care means a patient pays a membership fee directly to a doctor rather than going through an insurance company. Direct Primary Care means you are a member of your primary care physician’s practice.  You also get a ton more for your money.  Coupled with high-deductible health insurance (for catastrophes) DPC is usually a great way to save money and get better care.  It’s a win-win!  

Check out the River City Podcast episode here for more info here. 

And watch this short video explaining what to expect during a meet and greet.

You can use RevMed regardless of which insurance you use!  If your insurance company changes unexpectedly or you lose your insurance that will never affect your membership!

We charge a registration fee of $75 per member to cover the cost of importing your information and setting you up as a member.  After that, the only fees involved are our house call charge and for significant supplies or fees we encounter (lab charges, sutures etc.).

You can contact us with your information and we will set up a meet-and-greet.  We can’t provide any actual medical treatment or advice during that visit, but you can talk with Dr. Moore about what sort of care you or your loved one will need.

This is an excellent question that gets at the heart of the direct primary care model.  The simple answer is no.  We do offer house calls to non-members!  If you have further questions, please drop us a line with the “Contact Us” button.

You can’t, because we don’t have one!  Dr. Moore will meet you in the building lobby and take you directly to the office.  Our lobby is open from  9a - 5p daily, but we will meet you to open the door for you if you have an office visit outside of our regular hours.

We are vigilant about controlling infection and the spread of COVID-19, but Dr. Moore is absolutely committed to treating patients.  Prior to RevMed, Dr. Moore worked in urgent care during the pandemic and has a great deal of experience diagnosing COVID-19, protecting those with compromised immune systems and ensuring that sick and well patients are kept separate.

We serve patients throughout the Richmond metroplitan area.  Dr. Moore has experience and is comfortable taking care of all ages and complexities.

We're a lot like an old-school neighborhood doctor; calls and messages are triaged based on perceived urgency by Dr. Dan himself.  But if you contact us and say, "It's urgent" we will get back ASAP.  Also, any number that calls Dr. Dan's cell phone twice in quick succession will get picked up as soon as it is safe for him to do so.  Of course we are NOT an emergency service, and if you think you are having a medical emergency, PLEASE call 911.